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    Shop Policies | Terms of Sale

    🔺 By submitting an order, you agree to these terms:
    🔺 All goods are made to order/measure—not “ready to ship”—and/or of adult, novelty/costume nature; to wit,
    🔺 All sales are final; no returns, exchanges, refunds, unless we made an error;
    🔺 Read product listing descriptions; view all photos;
    🔺 Always measure—never guess; order responsibly;
    🔺 We’re not responsible for any of your known or sudden allergic reactions. We use stainless steel, aluminum, some nickel-plated elements—materials are stated in product listings;
    🔺 Check your order for accuracy before submitting, and immediately after receiving your email order confirmation;
    🔺 Always check, read, reply to email; check your spam folder;
    🔺 Read production times stated: the time we need to make your order before shipping:
      ♥ Chain goods take about a week before shipment
      ♥ Leathergoods take about 2.5 to 3 weeks before shipment
    🔺 We do not offer rush service;
    🔺 All orders include a Care Sheet; read it; save it; be sure to give it to your gift recipient, if applicable;
    🔺 Leathergoods are affixed with nickel-plated hardware, unless otherwise specified.
    🔺 If we made a mistake on your order, contact us within 3 days of receipt—we’ll make it right at our expense;
    🔺 If you made a mistake on your order, we can possibly assist, at lowest cost to you; possibly not—please 🔸contact us🔸 to discuss. Always include full name and order number. 
    🔺 Undeliverable packages will require a reshipping fee of at least $7+, depending on weight, destination, and merchandise value;
    🔺 Packages are shipped with tracking and insurance;
    🔺 Packages scanned “delivered” by USPS are considered just that:: delivered.
    🔺 We are not responsible for stolen packages from your building or property;

    🔺🔺🔺  International orders:
    🔺 all of the above applies, as well as:
    🔺 orders are shipped with tracking and insurance;
    🔺 we do not illegally mark packages as “gift”;
    🔺 you are obligated to be knowledgeable of and pay any VAT/Duty import tax •your• country levies on the package;
    🔺 Import tax is NOT included in postage;
    🔺 Packages abandoned at Customs will NOT be refunded under any circumstances;
    🔺 Reshipping postage will need to be paid, if/when the package is returned to us. No exceptions;
    🔺 We do not comply with the EU Directive, as we are US-based, and the nature of our goods falls outside the parameters, and all goods are custom made when ordered. Buy responsibly.